Privacy Policy - Flat Clearance Turnham Green

At Flat Clearance Turnham Green, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and mailing address.
Transactional Information: Details of the services you request and the transactions you perform.
Technical Data: IP address, browser type, and operating system.
Usage Data: Information about how you use our website and services.

How We Collect Information

We collect information through various methods, including:

Direct Interactions: When you provide information directly by filling out forms or contacting us.
Automated Technologies: Through cookies and similar technologies that track your interactions with our website.
Third-Party Sources: Information from partners and service providers.

Use of Your Information

Your information is used for the following purposes:

Service Delivery: To provide and manage the services you request.
Communication: To inform you about updates, promotions, and other relevant information.
Improvement of Services: To enhance our offerings based on your feedback and usage patterns.
Security: To protect against fraud, unauthorized access, and other security risks.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: When processing is necessary for the performance of a contract with you.
Legal Obligations: To comply with legal obligations and regulations.
Legitimate Interests: For purposes that are in our legitimate interests, provided they do not override your rights.

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business and providing services to you.
Legal Requirements: When required by law or to respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Protecting Rights: To protect the rights, property, or safety of Flat Clearance Turnham Green, our customers, or others.

International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information remains secure.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include technical, administrative, and physical safeguards designed to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request deletion of your personal data under certain conditions.
Restriction of Processing: You can request the restriction of processing your data.
Data Portability: You can request the transfer of your data to another service provider.
Objection: You can object to the processing of your data based on legitimate interests.
Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us as outlined in the 'Changes to Privacy Policy' section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, which allows us to improve its functionality and provide personalized content.

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Collect information about how visitors use our website.
Functional Cookies: Enable the website to provide enhanced functionality.
Targeting Cookies: Used to deliver relevant advertisements to you.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

We may allow third-party service providers to place cookies on your device. These third parties operate independently and are responsible for their own privacy practices.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Complaints

If you have any concerns or complaints about our treatment of your personal information, please contact us. We will investigate and respond to your complaint in accordance with applicable laws.

Compliance with Laws

We adhere to all applicable data protection laws and regulations. Our practices are designed to ensure that your personal data is handled fairly and in accordance with legal requirements.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with privacy laws. The DPO is responsible for monitoring data protection practices and addressing any related issues.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Consent

By using our services and providing us with your personal information, you consent to the terms outlined in this Privacy Policy.

How to Contact Us

For any questions or concerns regarding this Privacy Policy, please refer to our "Complaints" section above.

Summary

This Privacy Policy explains how Flat Clearance Turnham Green collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring your data is handled responsibly.